Lorraine was an exceptional attorney who was punctual at every meeting. She called me ant text[ed] me from time to time, and she worked with the [AUSA] well. Lorraine made sure I knew when court was and how to get there. She also [met with me] on Sundays because I could only get a ride then. We went over paperwork so I understood and [she] always told me what was going to take place. She only missed one meeting but had someone from her firm there to replace her. Overall, she was great and [I] would recommend her.